Technical Support

• • • • • • • • • • • • • • • • • • • • • • • •

Our support staff is ready to answer your questions related to SDImaps or other SDI-supplied solutions. Assistance is available Monday through Friday 8:00am - 5:00pm EST

Phone: 502-568-3628 or 502-568-2062
Fax: 502-568-2363
Email: support@sdimaps.com

Online Assistance is available during regular support hours:

The Live VNC Support Tool allows you to grant remote access to your computer to an SDI technician. Seeing your information in a real-time environment is a tremendous aid in answering any questions or solving any problems you may have. SDI can only access your computer with your permission, and disconnecting the tool terminates SDI access.